OPERATIONS & CX LEADER

Justin M. Hemp

MBA · CAPM · Lean Six Sigma Green Belt · LUMA Human-Centered Design

My career has lived at the intersection of operations and people — over a decade at Airbnb and Autodesk building and improving the systems that make complex organizations actually work. After a deliberate step back to sharpen my toolkit — MBA, CAPM, Lean Six Sigma Green Belt, and LUMA Human-Centered Design — I'm focused on what's next: roles in Operations, Program Management, CX Strategy, or Business Analysis where I can bring both structure and curiosity to real problems.

Outside of work, I serve as Board Secretary for Sherwood Charter School, where governance and operations overlap in ways I find genuinely energizing. You'll also find me cooking something ambitious on a weeknight, traveling when I can, or tinkering with projects like the chatbot on this very site.

BASED IN

Portland, OR

OPEN TO

Ops · PM · CX · BA roles

BOARD ROLE

Sherwood Charter School

Get in touch →View Resume
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